Invisible gifts!!

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18.April 2008 20:13

I keep getting e-mail notifications than my cat got new gifts but then when I check his profile they don´t appear. Is not that I´m so worried about the gifts, I can always see the user in the e-mail and thank him/her anyway, but I think is kind of lame that some user used his/her points in giving my cat a gift and it was worthless.

Do anybody else have the same problem?

18.April 2008 20:55

I have two possible explanations:

- we had minor bugs related to a update later today. Try pushing ctrl + F5. This will refresh everything and this might resolve the problem
- the other thing is that gifts are registered on the site the person gives you a gift. So if you get a gift from an english user it will only show on you cat page when your on the english UC. Maybe your cat has friends from abroud. If for example I will give your cat a gift on the dutch site, the gift will only appear on your cats profile when you are on the dutch site. So you can try switching to different languages to check for gifts there
I know that there is an issue on the to-do-list concerning this problem. Best is to combine all gifts from all countries. That way you don´t have to switch sites trying to find them.

I hope this helps. If you still have problems I can ask IT to check this out for you

18.April 2008 21:04

Thank you Sannie I´m gonna try that.

18.April 2008 21:05

OK. If you still have problems once you´ve tried the above please let me know.

18.April 2008 21:38

you were right I had tons of gifts in the other languages websites!! I wish I would´ve known that before for thanking them earlier haha

Combing the gifts and comments in the pictures from all countries would be really nice!! so we won´t miss them the way we are right now.

18.April 2008 21:39

Great! So the problem is solved. I will close the issue.

Good luck with thanking everybody

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